Contact Us

Here at Fridge Freezer Direct, we take pride in giving our customers honest impartial advice and value for money on all aspects of commercial refrigeration.

Please feel free to contact us with any enquiries you may have and we will endeavour to reply to all emails within 24 hours or give us a call and speak to a representative straight away!

Opening Times

Day Opening Closing
Monday 9:00am 5:00pm
Tuesday 9:00am 5:00pm
Wednesday 9:00am 5:00pm
Thursday 9:00am 5:00pm
Friday 9:00am 5:00pm
Saturday Closed

Telephone Numbers

(+44)1455 815200
International calls from outside the UK. Low national rate for mobile phones, with an answer machine service for if you can't get through.

Ext. 1 for Sales

Ext. 2 for Transport

Ext. 3 for Customer Service

Email Addresses
General enquiries related to sales.
General enquiries related to Fridge Freezer Direct.
Do you want to contact the general manager?
Technical issues or questions related to the website.

Contact Us on Live Chat

Click the button below to chat with one of our specialist advisors

Head Office Address

Fridge Freezer Direct Ltd
Unit B2, The Rise
Moat Way Ind. Estate

Fridge Freezer Direct Ltd is a registered company in England and Wales.
Company registration number: 7357723



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Warranty and Service Calls

If you experience any difficulties with equipment supplied by Fridge Freezer Direct and require a warranty call-out or engineer attendance, we are here and ready to help.

Call our customer service department on 01455 815200 and select extension 3. Alternatively email us at 

A member of our team will log the issue and will be able to offer suggestions regarding general areas to check prior to completing a warranty call out form. If the problem persists and engineer site attendance is required you will need to fill out a Warranty Form which can be found here along with more information about commercial warranties.

Read more about FFD

Read more about FFD including a word from our MD, our mission statement, a brief history of the company and about our team on our About Us page.