Opening Times: Mon - Fri 9.00am to 5.00pm

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The Uk's premier commercial refrigeration
& catering equipment specialist

We are closed from Wednesday 23rd December to Monday 4th December. Cut-offs for free next day deliveries are Tuesday 22nd December.

About Us

History / background

Fridge Freezer Direct Ltd has been trading online for over 5 years although the business started out in late 2008 as Fridge Freezer Direct trading under Empire Drinks & Refrigeration Ltd (our sister company). With over 30 years of experience in the commercial refrigeration and catering equipment industry, our mission was to become the Number One online authority in our sector. We believe in offering all our customers, old and new, free, impartial advice plus genuine value for money and the best price possible on all our products. With Circa 13,000 products sourced from over 30 different manufacturers and distributors, we are confident we have everything you could possibly need for your business. Our loyal customer base includes restaurants, bars, bistros and many, many other similar establishments from all corners of the country. We are also proud to have served many public sector organisations from police forces, MOD and hospital facilities all over the UK. Hailing from Hinckley, Leicestershire, we are perfectly situated in the middle of the country.

Suppliers

We source our extensive range of products from over 30 suppliers and manufacturers. From entry level products to some of the biggest names in the food service equipment arena, we can cater for every budget. Our strong relationships with the likes of True, Gamko, Foster and many more quality manufacturers allows us to offer our customers superior advice, products, and support all with great prices.

Engineers

Unlike many other businesses in our sector, we benefit hugely from employing our own fleet of refrigeration and catering equipment engineers. This allows us to provide first class product information and support to our customers and also ensures installation of equipment and ongoing support and maintenance of products for our customers is of the highest standard.

Contacting us

Our friendly and positive attitude means you will feel comfortable when speaking to us. We are always happy to help and, if you do not want to place your order online for any reason we are available to take phone orders. All of our sales staff have been expertly trained so you can be sure of a professional service every time, no question is too big or small. Feel free to call us anytime, even if it is just for advice, we are happy to help.

We have several contact methods, all of which we will reply to as soon as we can in a friendly, informative and polite manner. Contact Us via telephone, email or live chat

Fridge Freezer Direct is rated 4.74 stars by Reviews.co.uk based on 758 merchant reviews

4.74 / 5 Rating
758 Reviews
fast delivery.
Pleased with the fridge however getting it delivered wasn't as pleasing - after the sale almost falling through because they couldn't guarantee a time and then wanted our loading bay to accommodate them whenever they turned up- in a multi tenanted office!? Eventually we agreed on an afternoon delivery for an additional £45 as well as a collection of the old unit for a further £50 - what happened? They delivered at 09.45 and didn't know anything about a collection because they weren't told about it?! A very helpful lady by the name of Claire sorted it all out, the old fridge was collected 2 days later and we were not charged (the afternoon delivery charge was also refunded). Nice friendly company to deal with but being a go-between for a variant of manufacturers maybe they are at the mercy of 3rd party delivery companies who have their own delivery approach and are not bothered about the customer but rather their own targets.
Next day delivery made easy