Opening Times: Mon - Fri 9.00am to 5.00pm

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The Uk's premier commercial refrigeration
& catering equipment specialist

We are closed from Wednesday 23rd December to Monday 4th December. Cut-offs for free next day deliveries are Tuesday 22nd December.

Contact Us

Here at Fridge Freezer Direct, we take pride in giving our customers honest impartial advice and value for money on all aspects of commercial refrigeration and catering equipment.

Please feel free to contact us with any enquiries you may have and we will endeavour to reply to all emails within 24 hours or give us a call and speak to a representative straight away!

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Opening Times

Day Opening Closing
Monday 9:00am 5:00pm
Tuesday 9:00am 5:00pm
Wednesday 9:00am 5:00pm
Thursday 9:00am 5:00pm
Friday 9:00am 5:00pm
Saturday Closed
Sunday

Telephone Numbers

0845 6800695
Calls charged at local rate from landlines

(+44)1455 234776
International calls from outside the UK. Low national rate for mobile phones, with an answer machine service for if you can't get through.

01455 447114
Fax number

Email Addresses

Sales@fridgefreezerdirect.co.uk
General enquiries related to sales.

Enquiries@fridgefreezerdirect.co.uk
General enquiries related to Fridge Freezer Direct.

Manager@fridgefreezerdirect.co.uk
Do you want to contact the general manager?

Tech@fridgefreezerdirect.co.uk
Technical issues or questions related to the website.

Service@fridgefreezerdirect.co.uk
Engineer and service requests for equipment.

Head Office Address

Fridge Freezer Direct Ltd
41 - 43 Brookside
Hinckley
Leicestershire
LE10 2TG

Fridge Freezer Direct Ltd is a registered company in the United Kingdom.
Company registration number: 7357723


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Fridge Freezer Direct is rated 4.76 stars by Reviews.co.uk based on 697 merchant reviews

4.76 / 5 Rating
697 Reviews
Very fast prompt delivery clear invoices, simple to deal with and pay.
No confirmation of the order. After days of it not arriving or contact from the company, I contacted them for status update. Told by them they needed the security code to take payment for the item before they could dispatch. I informed they they had already had the payment from my bank 15 days before. After they Checked their records talked to the sales team who said that the price and paid for was advertised incorrect and they now needed an additional payment from me of £40.00. Not thinking correctly at the time due to the surprise I paid the extra. I asked why nobody had contacted me and they said they had tried. When the phone number on their file was checked it was not my number. However, my email address was correct and I had not had any contact from them by this means either. After thinking it all over following the phone call the same day I didn't feel I had been treated professionally so called back to cancel the order but their office had just closed, so sent an email instruction to cancel and refund request. Next working day they phoned me back mid morning to say it had been dispatched and I would now have to pay a 25% restocking fee which I refused to do. The item has now arrived in packaging that was filthy with thick black dust on it. Disgusting experience.
Quick delivery and an overall good service. I will definitely use Fridge Freezer Direct again.