Delivery terms and conditions from Fridge Freezer Direct

Commercial Deliveries

• All orders over £50.00 + VAT include free standard delivery
• Standard delivery is 3 to 5 working days
• Next day delivery is available. Please call for a quote
• Commercial deliveries are to Mainland UK ONLY
• Commercial deliveries are made to kerbside ONLY

Full Delivery Terms & Conditions

We offer free delivery on all orders over £50 + VAT to mainland U.K. A delivery surcharge will also apply to some areas in Northern Scotland, Northern & Southern Ireland, Channel Islands, Isle of Man and Isle of Wight. For deliveries into Europe please call one of our sales advisors. Please see surcharges at the bottom of the page.

Most orders are dispatched from stock with a lead time of 3-5 working days. Fabrications will be dispatched 7 to 10 working days from order as they are made on order. Next day delivery can be arranged if needed. For next day delivery, orders must be placed and full payment cleared before 10am. We cannot offer next day deliveries for orders placed over the weekend or bank holidays. All next day deliveries are subject to stock.

All deliveries are made to the nearest access point at the delivery address for the delivery vehicle. The majority of deliveries will be made by luton van or lorry. It is assumed that the delivery address will be accessible by lorry. If there is likely to be a problem, e.g. the road is subject to a vehicle weight or width limit please inform us at the time of order. Deliveries will be made between 8.00 am and 7.00 pm. We are unable to give an estimate of delivery time as all deliveries are at the couriers discretion, however, an indication of AM or PM delivery is generally offered.

If the driver arrives at your address and is unable to deliver on the arranged delivery date because you are not there you will be liable for the re-delivery charge.

Every effort is made to ensure that your goods are delivered in perfect condition. Please inspect your goods immediately on delivery as no claims with regard to damaged items can be made after our driver has left the delivery address, unless signed for as damaged on delivery.

No liability can be accepted for costs caused by late deliveries or for any other reason. Therefore we advise against booking trades for installations until goods have been received.

Delivery Surcharges

We offer free delivery for all orders over £50.00 + vat to mainland UK. For deliveries to offshore UK see surcharges below.

£85.00 + VAT surcharge per consignment will apply to the following locations:

Isle of Man
Jersey
Guernsey
Isle of Wight
Northern Ireland
Southern Ireland (Dublin Only)
Orkney/Shetland Islands

£50.00 + VAT surcharge per consignment will apply to the following locations:

Scottish Highlands Postcode Areas:

• IV
• PH
• AB
• PA
• DD
• FK
• HS
• ZE